A Review of Welfare Measures in the Andhra Pradesh State Road Transport Corporation

Abstract

Employee welfare measures play a vital role in enhancing organizational performance, employee satisfaction, and overall service quality, particularly in public sector undertakings. This paper reviews the welfare measures implemented in the Andhra Pradesh State Road Transport Corporation, one of India’s largest public transport organizations. The study focuses on various statutory and non-statutory welfare provisions, including health and medical facilities, social security benefits, housing, safety measures, and recreational services provided to employees. By analyzing existing literature, policy frameworks, and secondary data sources, the review examines the effectiveness and scope of these welfare initiatives in improving employee well-being and productivity. The findings indicate that while APSRTC has established a range of welfare schemes, their implementation is often affected by financial constraints, administrative inefficiencies, and lack of awareness among employees. Additionally, the evolving expectations of the workforce, such as the need for work-life balance and mental health support, highlight the necessity for modernization of welfare policies. The paper concludes that strengthening welfare measures through better planning, technological integration, and employee-centric approaches can significantly enhance both workforce morale and organizational efficiency. This review contributes to a deeper understanding of welfare practices in public transport systems and provides insights for policy improvement.